Torn Support
We are here to help
Whether something is not working, you have a question about a purchase, or you just want to tell us that one of the questions is terrible — we read everything that comes in.
Try this first
These three cover most of what reaches us:
- Bought Pro but nothing unlocked? Open the unlock screen in the app and tap “Restore”. That brings your purchase back on any device signed in with the same store account.
- Want to cancel a subscription? Subscriptions are managed in your App Store or Google Play account settings, not in Torn. Deleting the app does not cancel anything.
- Want to start over? Settings → Reset progress. Every question is treated as new again.
Write to us
For anything else — questions, technical issues, purchase problems or feedback:
We usually reply within 24 to 48 hours.
Refunds
Refunds are handled by Apple and Google, not by us. Use the refund process of the store you bought from — we cannot issue one on your behalf, but write to us anyway if something went wrong and we will help you find the right form.
Found a question with a typo, a bad translation, or one that should not be in the app at all? Send us the wording and we will fix it in the next update. That kind of message is genuinely useful to us.